Privacy Policy

Last updated: 27 July 2026

Virtual 360 Shoot ("we", "us", "our"), a division of Digpat Solutions, operates the website https://virtual360shoot.com (the "Website"). We respect your privacy and are committed to protecting your personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025 of India.

By using our Website or submitting an enquiry, you consent to the practices described below.

1. Who We Are (Data Fiduciary)

Under the DPDP Act, we act as the Data Fiduciary for the personal data you share with us.

2. What Personal Data We Collect

We only collect data that is necessary to provide our services.

Information you give us directly (through our booking form, lead forms, WhatsApp, or contact forms):

  • Full name
  • Business name
  • Business location / city
  • Mobile number
  • Email address
  • Preferred shoot date
  • Package selected

Payment information: When you pay the ₹999 advance or a package amount, payment is processed by our third-party payment gateway. We do not store your full card, UPI, or banking details on our servers.

Information collected automatically: Website usage data, IP address, browser type, and device information collected through cookies and similar technologies, including the Meta (Facebook) Pixel and Google services (including Google AdSense) for analytics and advertising.

3. Why We Collect It (Purpose of Processing)

We process your personal data only for the following specified purposes:

  • To respond to your enquiry and confirm your 360° shoot booking.
  • To contact you by phone, WhatsApp, or email regarding your booking, shoot date, and delivery.
  • To process the ₹999 advance and package payments.
  • To deliver your Google 360° Virtual Tour, HD photos, and related services.
  • To provide customer support and handle grievances.
  • To improve our Website and measure the performance of our advertising.
  • To send service-related updates and, where you have consented, promotional offers.

4. Legal Basis — Your Consent

Under the DPDP Act, we process your personal data on the basis of the consent you provide when you submit a form or contact us, or for certain "legitimate uses" permitted by law. Your consent is specific, informed, and freely given, and you may withdraw it at any time (see Section 8).

5. How We Share Your Data

We do not sell your personal data. We may share it only with:

  • Our shoot and processing team / partner teams across India who deliver your 360° tour and photography.
  • Payment gateway providers to process your payment.
  • Service providers who help us run the Website, hosting, analytics, and advertising (such as Meta and Google).
  • Government or legal authorities, where required by law.

6. Cookies and Tracking

Our Website uses cookies and tracking tools, including the Meta (Facebook) Pixel and Google AdSense / Google analytics tools, to understand how visitors use the site and to show relevant ads. You can control or disable cookies through your browser settings. Disabling cookies may affect some Website features.

7. How Long We Keep Your Data (Retention)

We keep your personal data only for as long as necessary to fulfil the purposes above, to provide our services, and to meet legal, tax, and accounting obligations. When your data is no longer required, we will delete or anonymise it in accordance with the DPDP Rules.

8. Your Rights

Under the DPDP Act, you have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate or incomplete data.
  • Erase your personal data where it is no longer needed.
  • Withdraw consent at any time (this will not affect processing done before withdrawal).
  • Nominate another person to exercise your rights in case of death or incapacity.
  • Grievance redressal — raise a complaint about how we handle your data.

To exercise any of these rights, or to withdraw consent, contact us at info@virtual360shoot.com or +91 8328506599. We will respond within the timelines required by law.

9. Grievance Officer

In line with the DPDP Act, you may contact our Grievance Officer for any privacy-related concern:

If you are not satisfied with our response, you have the right to escalate your complaint to the Data Protection Board of India.

10. Children's Data

Our services are meant for businesses and are not directed at children under 18. We do not knowingly collect data from children without verifiable parental consent, as required by the DPDP Act.

11. Data Security

We take reasonable technical and organisational measures — including access control and secure handling — to protect your personal data against unauthorised access, loss, or misuse. In the event of a data breach, we will notify the Data Protection Board and affected individuals as required by the DPDP Rules.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. Please review this page periodically.

13. Contact Us

For any questions about this Privacy Policy or your personal data:

Virtual 360 Shoot (a division of Digpat Solutions)
Hyderabad, Telangana, India
Phone: +91 8328506599
Email: info@virtual360shoot.com

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